Terms and conditions

  • Accommodation prices apply at the time of booking.
  • Full amount payable 7 days in advance to confirm booking.
  • Please note, we do not accept any cheques as payment.
  • This is strictly self-catering unless prior arrangements are made.
  • Check-in time – 2pm to 7pm
  • Check-out time – 9:30am
  • If rooms are not vacant by check-out time, guests will be charged for an additional day.
  • All rooms of staying guests, should be vacant by 10am for cleaning purposes.
  • All accounts to be settled on arrival.
  • No smoking is permitted in any rooms or the rest of the house.
  • Kitchen to be kept clean and tidy at all times. No dirty dishes allowed.
  • Out of respect, noise levels should be kept to a minimum.
  • Children: 3 – 10 YEARS = 50%, 7 – 12 = 75% of Adult rate, 13 and over Full Rate.
  • Maximum occupancy (5 sleeper) must be adhered to and include children of all ages.
  • ALL GUESTS ENTER THESE PREMISES AT OWN RISK.
  • All vehicles parked at own risk.
  • The Owners/Management of Riverbed Africa Guest House are not liable or do not accept any responsibility for any lost, stolen or damage done to any guest’s property.
  • Any damage to the property or its content should be reported immediately upon arrival to Owners/ Management. Failing to do so, guests will be held liable for any damage to the property or content.

For the safety of all our guests, the following applies:

  • Please make sure you lock all doors (front, kitchen, dining room & trellis door) of the Guest House during the day and especially at night.
  • Unauthorised persons/visitors are not allowed on the premises.
  • Only guests whose names appear on the invoice will be permitted on the Guest House premises. Any unauthorised persons that was not originally booked and paid for will be fined at a premium rate of R1 200 per person
  • Our guest’s safety is our top priority and should you not comply with these rules, guests will be expected to settle the FULL account and leave the premises immediately.
  • No medical services are available on the premises or activity area, only first aid is available.
  • Riverbed Africa Guest House will only be available for self-catering upon occupancy of the whole house by one group of guests.
  • Minimum stay of 2 nights required. Long weekends and Public holidays minimum 3 nights stay.
  • Please note, no cleaning will be done for self-catering unless arranged.
  • Upon leaving, guest will be expected to leave the house in the same condition as on arrival except the beds to be left for linen collection. If guests do not comply with these conditions, additional charges will occur.
  • Braai facilities are only available for PAYING guests booked in at Riverbed Africa Guest House.
  • No braai wood will be supplied.
  • No noise after 9 pm.
  • Noise levels are expected to be kept to a minimum and will be closely monitored by Owners/Management.
  • Should any problems occur, guests will be expected to settle the FULL account and leave the premises immediately.

We do not provide laundry facilities to any guests.

No cigarette buds, cotton buds, tampons, sanitary pads or any other material, other than toilet paper, may be flushed down the toilet. Charges will occur for any blockage.

  • The following activities are available and should be booked and paid for on our website at https://riverbed.africa.
  • Picnic
  • Fly-fishing
  • Fly-tying
  • Photoshoot
  • Walking trail
  • We strife to make your experience as pleasant as possible and therefore is all our facilities close to the nature, thus we expect our guest to have respect for the facilities and the nature around them.
  • Indemnity forms for each activity should be filled in upon booking.
  • Indemnity form to be signed by the person responsible for the group of guests and take full responsibility for the whole group
  • The guest agrees on behalf of himself/herself and the members of his/her party that it is a condition of his/her/their occupation of the Guest House that neither the Guest House, its owner, employees shall be responsible for any injury or death of any person or the loss or destruction of or damage to (gross or otherwise) or wrongful act of any person in the employment of the Guest House
  • No activity will take place without an indemnity form.

We do accept EFT, Card and PayPal payments.

  • No show or cancellation on day of arrival: 100% of total booking
  • Less than 3 days before arrival: 75% of booking
  • 4 – 7 days before arrival: 50% of booking
  • 7-14 days before arrival: 25% of booking
  • More than 21 days before arrival: full refund.
  • R50 administration fee apply to any refund and will be deducted from the refund due.
  • In the event of a premature departure the full extent of the stay, as originally booked and confirmed, will be charged.
  • Only cancellations via e-mail or fax will be accepted.

We strongly recommend that all clients be insured against possible cancellation, medical expenses, personal accident, loss or theft of personal belongings etc.